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09-05-2009, 11:51 AM
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#1 (permalink) |
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Member
Hostage
Join Date: Jul 2009
Location: Finland
Posts: 7
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Steam problem
My steam account just got stolen/hacked someway
 I submitted a ticket thingy or whatever it was to them, and i wonder how long does it take for me to get answer and get my account back  I hate hackers  |
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09-05-2009, 02:58 PM
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#2 (permalink) |
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Moderator
Da Bomb Defuser
Join Date: Sep 2008
Location: Miami, FL
Posts: 1,860
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Re: Steam problem
From what I've seen, a few days. However, it could take longer.
I would advise going to Welcome to Steam for further information. Good luck!
__________________
Website: www.xsagaming.com (we have an arcade with Tetris, Space Invaders, Asteroids and a few other games for bored people  )CSS 24/7 Scoutzknivez Server IP: sk.xsagaming.com CSS 24/7 Cal Rotation Server IP: cal.xsagaming.com Vent Server IP: voice500.counter-strike.com Port: 4497 * * * Yes, I'm a bit of an insomniac  * * *
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09-06-2009, 02:04 AM
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#3 (permalink) |
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Member
Hostage
Join Date: Jul 2009
Location: Finland
Posts: 7
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Re: Steam problem
Hope i get an answer today
What happens if the guy that stole my account use hacks in my games and get banned, and then i get it back? Can i get the VAC-ban away, or do i need to buy the games again |
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09-06-2009, 12:28 PM
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#4 (permalink) |
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Moderator
Da Bomb Defuser
Join Date: Sep 2008
Location: Miami, FL
Posts: 1,860
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Re: Steam problem
VAC is automated and Valve does not remove it. Unfortunately, you would have to buy the games again.
__________________
Website: www.xsagaming.com (we have an arcade with Tetris, Space Invaders, Asteroids and a few other games for bored people )CSS 24/7 Scoutzknivez Server IP: sk.xsagaming.com CSS 24/7 Cal Rotation Server IP: cal.xsagaming.com Vent Server IP: voice500.counter-strike.com Port: 4497 * * * Yes, I'm a bit of an insomniac * * *
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09-06-2009, 12:34 PM
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#5 (permalink) |
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Member
Hostage
Join Date: Jul 2009
Location: Finland
Posts: 7
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Re: Steam problem
Guessed so, everybody is out for money these days...
I read that Valve arent gonna do anything on weekends, so hopefully i get it back on monday Hope no one else is gonna lose their accounts cause its not so funny when it happens. I only have cs 1.6 and orangebox, so thats lucky for me  |
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09-06-2009, 01:14 PM
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#6 (permalink) |
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Moderator
Da Bomb Defuser
Join Date: Sep 2008
Location: Miami, FL
Posts: 1,860
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Re: Steam problem
Just learn to protect yourself online and you'll be fine.
Never ever ever give your password to anything and ALWAYS make sure that you look at the url of whatever page you are currently in. For example, there are phishing sites that look exactly like Steam but the url will be different from what you're used to seeing from Steam. Also, they're not secured. Here's a screenshot of what the real website looks like:  Here's a screenshot of a fake website (took me forever to find!): 
__________________
Website: www.xsagaming.com (we have an arcade with Tetris, Space Invaders, Asteroids and a few other games for bored people )CSS 24/7 Scoutzknivez Server IP: sk.xsagaming.com CSS 24/7 Cal Rotation Server IP: cal.xsagaming.com Vent Server IP: voice500.counter-strike.com Port: 4497 * * * Yes, I'm a bit of an insomniac * * *
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09-06-2009, 03:07 PM
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#7 (permalink) |
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Member
Hostage
Join Date: Jul 2009
Location: Finland
Posts: 7
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Re: Steam problem
I think i got keylogged cause i havent got antivirus for two months
or maybe some brute force i think it was called. my pass wasnt so long.... Hope that the guy dont get me banned before i get my account back. |
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