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Old 05-14-2008, 02:35 AM   #1 (permalink)
jpm
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Hostage
 
Join Date: May 2008
Posts: 3
Default It's been a good run

First off, I'd like to thank everyone in support for doing what they could to help me.
I'm switching providers because one day my ping just randomly decided to fly up to 50-80 (only to THIS server), when normally I'd ping 20-30 to IL.
Customer support is excellent, always quick to reply and very friendly and helpful.
Need a new server location? They'll have it moved in minutes.
Want HLTV? They'll have it set up within minutes.
Having a problem? They'll troubleshoot it as far as they can.
For a measly $15 a month, this provider is great, but I'm moving further up with my clan now, and I'll need a better (1000 FPS) server to accommodate our needs.
Thanks to everyone at Counter-strike.com!
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Old 05-14-2008, 10:04 AM   #2 (permalink)
Pete
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Join Date: Oct 2006
Posts: 520
Default Re: It's been a good run

I'm not sure why you'd want to switch. If your ping was high to a single ip address, that's an easy fix! Simply open a support ticket and we could always even change your ip address to something else.

We also provide 550 fps servers.
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Old 05-14-2008, 12:24 PM   #3 (permalink)
jpm
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Hostage
 
Join Date: May 2008
Posts: 3
Default Re: It's been a good run

Quote:
Originally Posted by Pete View Post
I'm not sure why you'd want to switch. If your ping was high to a single ip address, that's an easy fix! Simply open a support ticket and we could always even change your ip address to something else.

We also provide 550 fps servers.
Really?
I didn't see an option for a 550 FPS server.
I've had my IP changed numerous times and it's all been the same.
Which support person are you?
Pete?

I guess I'll send another ticket in!
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Old 05-14-2008, 07:50 PM   #4 (permalink)
Pete
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Da Bomb
 
Join Date: Oct 2006
Posts: 520
Default Re: It's been a good run

Yes, that's me. =)

What's your username?
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Old 05-15-2008, 02:22 AM   #5 (permalink)
jpm
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Join Date: May 2008
Posts: 3
Default Re: It's been a good run

Quote:
Originally Posted by Pete View Post
Yes, that's me. =)

What's your username?
jpm212
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